FAQ

What is a client pitch and what information does it typically include?

A client pitch is a one- or two-page document that provides key information about your product or service to Brand Ambassadors (BAs). It is designed to help BAs understand the key features and benefits of your product or service, and to provide them with the tools and resources they need to effectively promote your brand to your target audience.

A client pitch typically includes the following information:

  1. A description of the product or service: This should include an overview of how the product or service works and the key features that make it unique.

  2. Catchphrases or talking points: These are key phrases or statements that BAs can use to effectively communicate your message to potential customers.

  3. Basic questions and answers: This section should provide BAs with the information they need to answer common questions that customers might have about your product or service.

  4. Information about any special offers or promotions: If you have any special offers or promotions related to your product or service, this is a good place to include them.

  5. Additional information about your brand: This might include your company's mission, values, or other key details that will help BAs understand your brand and its messaging.

  6. What not to say: This section should provide guidance on any topics or information that BAs should avoid discussing with potential customers.

Overall, a client pitch is an important tool for helping BAs effectively promote your product or service and communicate your message to your target audience

What can I do on the Software once a campaign is live?

You will be able to monitor in real-time your marketing campaign

  • See people scanning your flyers in real-time on the Dashboard

  • Track acquisitions & costs in a KPIs Dashboard.

  • See the tracks of the Brand Ambassadors on the Live Map

  • Follow Campaign Progress

  • Get Weekly update emails, sent to your mailbox

  • Create other campaigns

When can I expect my campaign to start and what factors may impact the start date?

At Oppizi, we aim to start campaigns as quickly as possible once all necessary information and materials have been received and approved. However, there are a number of factors that can impact the start date of a campaign, including the following:

  1. Planning and preparation: Before a campaign can begin, our team will need to review your design and materials, select the most suitable locations, and create rosters for the Brand Ambassadors (BAs). This process may take a few days or longer, depending on the specifics of your campaign.
  2. Printing and production: If your campaign involves the creation or production of physical materials, such as flyers or other promotional items, there may be additional delays due to the time required for printing and production.
  3. Training and onboarding: Before BAs can begin working on your campaign, they will need to complete training and onboarding, which may take a few days or longer depending on the complexity of your campaign and the number of BAs involved.

Overall, our goal is to start campaigns as quickly and efficiently as possible, and we will do our best to minimize any delays and keep you informed about the status of your campaign. If you have any specific questions about the start date of your campaign, please don't hesitate to contact us.

Is it possible for me to use my own printer as part of my campaign?

At this time, we do not offer the option for users to use their own printers for printing materials as part of their campaigns. Instead, we handle the entire printing process in-house to ensure that all materials meet our high quality standards and are delivered in a timely manner. This includes selecting the appropriate paper and ink to use, as well as handling any necessary finishing touches such as cutting or folding. By handling the printing process ourselves, we are able to ensure that all materials are produced to the highest standard and delivered to our users as efficiently as possible.

What are my options if I want to pause or cancel my campaign?

If you need to pause or cancel your campaign for any reason, there are a few options available to you:

  1. Pausing the campaign: If you need to temporarily halt your campaign, you can request a pause by contacting our customer success team. This may be possible if the campaign has not yet been launched or if it is in the early stages of activation.
  2. Canceling the campaign: If you need to cancel your campaign completely, you can request a cancellation by contacting our customer success team. Please note that depending on the stage of the campaign and the resources that have been invested, there may be fees associated with canceling a campaign.
  3. Modifying the campaign: If you need to make changes to your campaign, such as adjusting the locations or changing the materials being used, you can also contact our customer success team to discuss your options.

Overall, it's important to communicate any changes or requests to our team as soon as possible so that we can work with you to find the best solution. We are committed to helping our users achieve their marketing objectives, and we will do our best to accommodate any changes or requests you may have.